Brand Management
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Bringing brands and continents closer, forging global connections.
// BRAND MANAGEMENT
As a European manufacturer venturing into new markets in the Middle East, you may face geographical, cultural, and language barriers. Building trust and confidence with potential customers without a local presence or network of trading partners can be challenging. However, there’s a solution to simplify this process.
ROCKFORT Industrial Solutions serves as an authorized and exclusive channel partner for brands like yours seeking to expand business activities in targeted countries or regions within the Middle East. With our European base and dedicated office in Saudi Arabia, we provide personalized on-site support while operating under European legal frameworks. Leveraging our extensive market expertise, best practices, and network of contacts, we offer comprehensive support and guidance to uncover new growth opportunities. Our mission is to facilitate smoother business operations by breaking down barriers and fostering seamless trade relationships.
Centralize your Middle East operations with a single point of contact.
ROCKFORT Industrial Solutions Brand Management engineers serve as your primary point of contact in the Kingdom of Saudi Arabia (KSA), maintaining regular communication with OEMs regarding projects, market developments, and new business opportunities. As the extended arm of the OEMs, we generate new leads, nurture customer relationships, and manage all leads directed to you.
We facilitate communication and collaboration between key decision-makers, internal ROCKFORT Industrial Solutions teams, and OEMs regarding all techno-commercial matters related to OEM equipment. Our team regularly engages with end-users to address concerns and provide technical support for equipment-related issues. Additionally, we assist OEMs in executing service jobs, offering supervision or lump-sum job support as needed.
Keeping you ahead of the competition in the local market.
We facilitate periodic OEM site visits to key decision-makers, organizing appointments between our Brand Management engineers and them. We handle all logistics including visas, accommodation, local conveyance, site access, gate pass, safety formalities, and customer site preparation during OEM supervision. Leveraging our extensive network of partners in the Kingdom of Saudi Arabia, we identify local events such as exhibitions and seminars for brand promotion and manage all arrangements for any relevant events.
We offer comprehensive logistic and import/export support beyond ex-works terms for all shipments. Additionally, we maintain a local stock of fast-moving spares at our Saudi warehouse to address customer emergencies promptly. Our services also encompass clearance and regulatory compliance, including SASO and Saber, as well as arranging secured payments for all supplied products to customers.
Connecting you seamlessly to the Middle East market.
Whether you’re an established manufacturer or supplier in the Gulf Cooperation Council (GCC), seeking to expand further, or a supplier without local presence, or even a customer in the Middle East exploring new foreign suppliers, ROCKFORT Industrial Solutions is here to bridge the gap and facilitate successful business relationships with trusted partners, both now and in the future.
AT A GLANCE
Let us support you today and beyond.
What you get:
- European-based partner with on-site presence in the Kingdom of Saudi Arabia: offering personal contact and trading under European law.
- Dedicated local sales and logistics team.
- Comprehensive marketing and business development services.
- On-site local warehousing capabilities.
- Immediate and urgent access to end-users and OEMs for all technical matters related to OEM equipment.
- Stay informed with regular updates on projects, market developments, and new business opportunities through periodic meetings and reports.
- We handle all arrangements for OEMs, including visas, accommodation, local conveyance, site access/gate pass/safety formalities, and customer site preparation during OEM supervision.
- We identify local events such as exhibitions and technical seminars and provide all arrangements for any such events of interest.
- Tap into our extensive and long-established network.
Main benefits:
- Gain direct access to markets in KSA without the need for a local presence.
- Unlock new business opportunities in untapped markets.
- Enjoy peace of mind by working with a trusted single channel partner/representative for all transactions.
- Benefit from decades of local knowledge, providing you with the best advice and recommendations.